WORK

Phased corporate call centers in an operating building

  • Quito
  • 2019 – 2025
  • Completed
Call center floor with workstations in a Quito office building

Project sheet

Fit-out of several call center floors in an operating corporate building, with network, power, security and furniture, without stopping operations.

Client
Corporate contact center group
Location
Quito
Period
2019 – 2025
Solutions involved
Digital Infrastructure · Smart Building · IT & Software
Participation
Direct

Figures

Results that reflect the scope and scale of the project.

550+workstations
~800certified points
23cameras

Challenge

Bring several call center floors online without stopping the building’s operation.

What we did

  • Certified structured cabling and power outlets for each workstation.
  • Cisco Nexus and Catalyst core network with fiber backbone.
  • Call center furniture.
  • CCTV, biometric readers and magnetic locks.
  • Installation of hundreds of computers.

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